For cosmetic and dental clinics
Your clinic's messages become appointments, even after you close.
A WhatsApp assistant that answers your clients within seconds, 24 hours a day, and books straight into your calendar. Your team stays in the loop.
WhatsApp opens with a ready join message. Press send, then write to the assistant as if you were a client of a demo clinic.
Where bookings slip away
Three moments that cost a clinic clients
A message after closing
A client writes at 11 at night. If no reply comes, they book with the clinic that answered first.
An interested client goes quiet
They asked about a treatment, got busy, and nobody got back to them. The interest fades.
A booked appointment, an empty chair
Nobody reminded them and nobody confirmed, and the time was lost.
How it works
From the first message to an appointment on your calendar
The client writes
On your clinic's WhatsApp, at any hour. The reply reaches them within seconds.
The assistant answers
From your own information: your treatments, prices, hours and policies.
It offers free times
From your live calendar, at that moment.
It confirms the booking
Once the client clearly agrees, with a reference number.
Booking All packages
It really books, not just replies
This is the foundation, and it's in every package.
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Replies within seconds, 24 hours a day.
A message at 11 at night gets an answer right away, not the next morning, after the client has booked somewhere else.
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Really books into your calendar.
It reads the free times from your live calendar and confirms the appointment with a reference number. It writes nothing to the calendar until the client clearly agrees.
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Never offers a taken slot.
Every time it offers comes from your calendar at that moment, so double booking is ruled out by design.
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Answers from your information only.
Your treatments, prices, hours and policies. If the answer isn't in your information, it says so plainly instead of making one up.
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Clients reschedule and cancel on their own.
Less than two hours before the appointment, a change goes through the clinic. You set that rule.
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Knows when to hand over to a person.
The client asks for a staff member, and your team gets an alert with their last messages and a direct link to the chat. The assistant keeps replying and booking until someone takes over.
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Honest when the calendar is unavailable.
If it can't reach your calendar, it books nothing and tells the client so. A false booking costs you more than a late reply.
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Arabic and English.
It replies in the client's language automatically, from the first message.
Reminders and no-shows Complete
A booked appointment has to reach the clinic
Two reminders at the right times, and the client replies with a single number.
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Two well-timed reminders.
24 hours before, with confirm, cancel or reschedule by replying with one number. A final reminder 3 hours before. If the appointment was booked less than a day ahead, only the final reminder goes out.
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A cancellation frees the slot right away.
It's written to your calendar the same moment, so the time is open for booking again, with time to spare.
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Covers phone and front-desk bookings.
It sends reminders for every appointment on your calendar, including the ones your team entered by hand.
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Never sends twice, never late.
Each reminder goes out once, and a reminder whose time has passed is not sent at all.
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Follows WhatsApp's rules.
Approved templates where required, so your clinic's number doesn't get blocked.
Reply 1 to confirm · 2 to cancel · 3 to reschedule10:30
Follow-ups
The client who went quiet isn't forgotten
Two follow-ups, well timed, and then it stops.
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The client who went quiet hears back.
A gentle follow-up 20 minutes after their last message, a second one after 4 hours, and that's it. Nobody gets chased until they're fed up.
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Stops as soon as they reply.
And it doesn't write to anyone who has an appointment or has received a reminder, so follow-ups and reminders never collide.
From the client's last message
- Last messageThe client asked, then went quiet
- After 20 minutesA gentle follow-up
- After 4 hoursA second follow-up
- That's itNo third follow-up
And as soon as they reply, the follow-ups stop.
Your team in the loop
You hear what you need to, when it happens
Alerts arrive on WhatsApp, where your team already works.
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Staff-request alert All packages
Right away, with the client's last messages and a direct link. Once every half hour at most for the same client, so your phone doesn't ring every minute.
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If a booking doesn't go through, you know right away All packages
With the reason and the client's details, so you can confirm the appointment by hand.
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An alert for every new booking
Once per booking: name, number and service.
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Morning summary
At 9: new conversations, bookings, follow-ups, and who asked for a staff member.
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An alert before your package runs out Complete
One alert when the month's allowance is close to running out, and one when it runs out. The service doesn't stop.
Last message: “I'd like to ask the doctor before I book”
Link to the chat ↗14:02
Name: Rana
Number: 0790 000 000
Service: braces consultation14:20
New conversations: 9 · Bookings: 4
Follow-ups: 3 · Asked for staff: 109:00
Staff commands and doctors
Close a day with a message, and the owner knows
Staff give the command, and the system checks with them before it acts.
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Close a day with a WhatsApp message.
“I have an emergency tomorrow from 4 to 6” or “Close all of tomorrow.” The system repeats the command back to you, and only runs it once you confirm.
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The owner hears about every closure.
An instant copy on WhatsApp, and a log of every command.
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Booking by doctor Add-on
Each doctor has their own schedule, and the patient chooses.
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Doctor away? Patients aren't caught off guard
Every affected patient gets an apology with alternative times, and your team gets a list of who to call.
To confirm, type: confirm18:05
Channels
The same assistant, wherever your clients write
- WhatsAppMain
- InstagramAdd-on
- MessengerAdd-on
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The same assistant on every channel.
WhatsApp as the main channel, Instagram and Messenger as add-ons. Same information, same calendar, same rules.
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Reminders arrive where they booked.
Booked on Instagram? The reminder reaches them on Instagram, once they agree to receive it.
The clinic portal All packages
What happened at your clinic? The portal tells you
One page that answers the questions a clinic owner cares about.
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Your clinic in a minute.
Three questions, answered: Is anything waiting for me? How much of my package is left? What did the assistant do this month?
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Every booking in its current state.
Booked, moved or cancelled, one row per appointment.
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From your phone or your computer.
In Arabic or English, in light or dark mode.
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View only.
Even if someone got into the clinic owner's account, they couldn't change an appointment or delete anything.
Is anything waiting for me?
A client asked for staff, 10 minutes ago
How much of my package is left?
Within the package
What did the assistant do this month?
Booked 18 appointments
Bookings
- Teeth cleaningBookedSun 10:30•••• 4821
- BotoxMovedMon 4:00•••• 1177
- Braces consultationCancelledTue 12:00•••• 3090
Security
Built to protect your patients and your clinic
Six things every clinic owner should know. The technical details have a page of their own.
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The AI talks to patients; it doesn't run your clinic.
The assistant only arranges patients' bookings. Staff commands, like closing a day or pausing bookings, go through a closed command system it has no access to. Every command has to be confirmed within 15 minutes, or it cancels itself.
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A patient's appointment opens for them only.
An appointment can only be viewed, changed or cancelled from the same account that booked it, on WhatsApp or Instagram. Even if someone knows the patient's number.
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Nothing happens behind your back.
Every command that opens or closes time is logged, and a copy reaches the clinic owner on WhatsApp right away.
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A view-only portal, without chat transcripts.
Even if someone got into the clinic owner's account, they couldn't change an appointment or delete anything. The portal doesn't show a single word of patients' conversations, and their numbers are masked.
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Each clinic's data is isolated.
Every operation in the system is scoped to the clinic's ID, so no message, patient or appointment shows up at another clinic.
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The assistant says what it is.
The first message to every patient tells them they're talking to an automated assistant, with a link to the privacy policy.
Live demo
Try it here, without leaving the page
A conversation with a demo clinic called Glow Aesthetics. Ask about a treatment, book, reschedule or cancel.
This is a scripted simulation inside the page, not the real assistant.
WhatsApp opens with a ready join message. Press send, then write to the assistant as if you were a client of a demo clinic.
See it working for your clinic
Book a demo, and we'll show you how it replies and books into your calendar. No contract.
WhatsApp opens with a ready join message. Press send, then write to the assistant as if you were a client of a demo clinic.